Cards

FLEXIBLE BANK CARDS

We offer two bank card options for everyday shopping, purchase goods on the Internet and travel overseas.

ISIKAD
Benefits
  • Make purchases everywhere in Vanuatu.
  • Withdraw money using NBV’s ATM network.
Eligibility criteria
  • You must be an individual of 18 years of age or order; and
  • You must have an NBV transaction account to link your card.

To get your IsiKad, click on Apply now to download your application form and return it to one of our branches in Port Vila, Luganville, Lakatoro, Lenekel or Saratamata.

DEBIT MASTERCARD®
Benefits
  • Make purchases everywhere in Vanuatu and overseas.
  • Purchase products and services on the Internet.
  • Withdraw cash using NBV and other banks’ ATM network.
  • Make contactless payments with Tap&Go™.
Eligibility criteria
  • You must be an individual of 18 years of age or order; and
  • You must have an NBV Debit Mastercard® transaction account to link your card to.

To get your Debit Mastercard®, click on Apply now to download your application form and return it to one of our branches in Port Vila, Luganville, Lakatoro, Lenekel or Saratamata.

Read the Debit Mastercard® Terms and Conditions ↗ before making a decision and consider whether this product is appropriate for you.
Mastercard® is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

THINGS YOU NEED TO KNOW
Difference between IsiKad and Debit Mastercard®

IsiKad is NBV's home made local debit card that allows customers to make purchases in Vanuatu only.
With NBV's Debit Mastercard®, customers can make purchases online and overseas using Mastercard®'s international network.

Delivery time

The Debit Mastercard® is produced in New Zealand and it takes about a month to be delivered to your branch.
Note The global health situation is affecting the shipping lines worldwide and causes shipping delays. 

Change of PIN code
You can change your PIN to another 4 digits number of your own preference by selecting "PIN CHANGE" from the menu of any NBV​ ATM and following the instructions displayed on the screen.
Contactless technology

Mastercard® Tap & Go™ is a contactless technology that allows you to safely make purchases under VT 2,000 without entering your PIN code.

Temporary lock

You can temporarily lock your card if you need time to locate your misplaced card. To do this contact our Help Desk at (+678) 34628. Once located, call us back to unlock your card.

Fraudulent transaction

Contact our Help Desk at (+678) 34628 to verify the transaction and block your card if necessary. 

SMS updates

To receive regular SMS updates about your account activity, subscribe to IsiMS by visiting your local NBV branch.

If you have any questions, please contact us or visit your local branch.

Online banking at your fingertip

Manage your finances with our free NBV IsiMobile app available on the Google Play store. A secure and convenient way to manage your money on the go.

Online banking at your fingertip

Manage your finances with our free NBV IsiMobile app available on the Google Play store. A secure and convenient way to manage your money on the go.